2014 TripAdvisor Certificate of Excellence
Hyatt Regency Cincinnati is Honored as a Top Performing Hotel by TripAdvisor
Downtown Cincinnati’s Hyatt Regency Hotel announces that it has received a TripAdvisor Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“We strive to offer our guests authentic hospitality and a memorable experience during their stay,” said Bruce Flyer, General Manager, Hyatt Regency Cincinnati. “We listen to our customers and respond to their reviews and feedback. We will continue to work to provide the best customer experience and service in the city.”
About Hyatt Regency Cincinnati
Hyatt Regency Cincinnati, a 491 guest room hotel, offers a variety of guestrooms, including a Presidential Suite, Thrive Suite and twelve VIP suites. All of Hyatt Regency Cincinnati’s guestrooms feature pillow-top Hyatt Grand Beds™, iHome alarm clocks and large workstations with high-speed wireless internet access. Dining options at Hyatt Regency Cincinnati include Red Roost Tavern and a Market. For more information visit: www.cincinnati.hyatt.com or call: 513-579-1234.